Shopping & Seller Experiences
From 1999 - 2005, I worked on launching different product areas and shopping / selling experiences at Amazon.com...
Amazon.com Retail Website
Designed tailored shopping experiences. Lead designer for the launch of the following new product shopping experiences on the Amazon.com platform: Cell Phones & Service, Computers, and Software tabs.
Worked on amazon.com detail pages,
product comparison tools, bundled
similarities, relevant product recommendations and specialty brand stores.
In being a new store launch designer at amazon, my design experience there also touched creating customer experiences in search, cart, account, order pipeline, a to z guarantee, and customer satisfaction and help. Design experiences end to end.
Amazon.com International Orderpipeline
Worked on optimizing and making the shopping cart checkout experience for the US and across international locales (UK, Canada, France, Germany, Japan) more efficient. Launched improved Amazon.com Shopping Cart Experiences across domestic and int'l locales while adopting new backend technology
Design Project Management
Amazon.com Seller Central & Associates Central
Worked on Seller Central (v1) that offered enterprise and third party customers the seller tools they needed to manage their products on amazon.com (item management, order management, gifts, shipping, refunds, A-Z returns, etc).
Redesigned Associates Central homepage that enabled individuals to sell and promote amazon.com products in their virtual store.
Designed internal tool that enabled amazon.com to maintain seller quality.