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AT&T Contextual Recommendations
In a world filled with so many options and information... How do we connect people to what they care about most? How do we present them with contextual based recommendations that are meaningful, purposeful, and timely to meet their needs.


Project Lego
Location-based recommendations based on past customer lifestyle, usage, and activity.
Identified demographic targets. Assessed their lifestyle, family needs, and the apps they use.
Home-based. Lifestyle recommendations. Based on apps used and location.

Event-based. Travel recommendations. Based on apps used and location.

Mood-based. Travel recommendations. Based on apps used, location, and emotion of the user.

Quick interactions to get a pulse on the user, builds up tailored and relevant recommendations.


Preference-based. Recommendations based on how user would like to consume content.
Engage & Discover through Personalized page and micro-interactions..

Outcome - Approach to how, when, and what content we display to customers in the AT&T App.

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